FAQ

Frequently Asked Questions

• Are any purchases final sale?

Yes, all handcrafted hair accessories are final sale. That said, we stand behind every                 piece. If anything arrives damaged or doesn't meet your expectations, please reach out to us at petitemurmureofficial@gmail.com. We're here to help and will do our best to make it right.

• What is the return policy?

We want you to love what you receive. If you're not completely satisfied with your order, contact us and we'll work together to find a solution.

• Where are your products manufactured?

Every piece is handcrafted in Vancouver using premium materials designed to elevate your everyday collection.

• When will I get my order?

We process and ship orders promptly. Once your order ships, you'll receive an email with tracking details. Delivery times depend on your location.

• How much does shipping cost?

Shipping is calculated based on your location and what's in your order. You'll always see the exact cost before you complete your purchase.